Tischa handles your personal data with care. We make every effort to ensure the reliability, security and integrity of the data we collect. We protect your privacy in the following ways: Your personal information will not be given, sold or given to third parties under any circumstances. We only make it available to third parties involved in processing your order (such as the courier company). Your data is securely stored in a non-publicly accessible database. Your transaction data is sent encrypted over the internet so that eavesdroppers don't stand a chance. As a customer you can only receive selected promotional e-mails about Tischa's offer. If you no longer wish to receive messages from Tischa, you can unsubscribe at any time by simply clicking the unsubscribe link at the bottom of the e-mails or by sending an e-mail to info@tcha.be. We will then no longer send you mailings or newsletters. If you have provided us with your telephone number, you will only be contacted by telephone by our company if this is necessary to inform you about those questions or orders you have placed. If you give us your mobile phone number via the web, you will only receive text messages from Tischa if this is necessary to inform you about the questions or orders you have requested. The forms on our website always indicate which fields are mandatory and which fields are optional. We will not use your information to contact you for other purposes without your consent. If you place an order with Tischa, we may request the following information from you: your name, address and telephone number. We use this information to correctly handle the delivery of your product. Your e-mail address, so that we can keep you informed about your order. Payment information, such as your credit card or bank account number. We use this information to safely complete your order. In the event of errors in the address, billing or other personal data, Tischa cannot be held liable for the inability to fulfill its obligations (for example, delivery or notification). You are responsible for the confidentiality of the password associated with your user profile. Under the age of 18 this website can only be used with the permission of a parent or guardian. Tischa can use the consumer information for new purposes that are not yet provided for in our privacy policy. In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our regulations for the protection of personal data and to give you the opportunity to refuse your participation.

Cookies

We use a so-called cookie to save your shopping cart. These are text files that are placed on your computer. It is only stored within one session - as soon as you close your browser, it is deleted again. Like all webshops, we also use a cookie to keep track of which pages are visited and how intensively parts of shop.tcha.be are used. This way we can adapt our site even better to your wishes. We expressly do not use this information to compile a profile of our visitors.

Deleting or changing data

Would you like to view your data? Would you like Tischa to delete your data from her system or to change that data? Submit your request via email to shop@tischa.be , so we can handle this quickly for you.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to offer other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on Google's behalf. Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, we point out that in that case you may not be able to use all the options of this website. By using this website you consent to the processing of the information by Google in the manner and for the purposes described above.

Safety

Tischa has taken the necessary measures to prevent the loss, unauthorized use or alteration of information we receive on our site and to ensure that payments are made in complete security. The transaction data is sent encrypted over the internet using SSL (secure server). You do not need any special software to pay with SSL. Those who place an online order on this site and opt for online payment via Visa, Master Card or Maestro will be asked to provide the number of the card. The processing of this transaction is carried out by the certified payment provider Multisafepay, which guarantees a 100% secure transaction. Tischa's employees do not see your credit card number. This website contains links to other sites that are not part of Tischa. Tischa is therefore not liable for the way in which these other internet sites deal with the privacy of their visitors.

If you have any questions about the use of your data or about the security of this website, please contact us via the contact form on this website. If you believe that our site is not in accordance with our privacy policy, please contact Tischa or the Supervisory Committee of the BDMA (e-mail: comite@bdma.be or by post at this address: BDMA/Comité of Supervision, Buro & Design Center, Heysel Esplanade B 46, 1020 Brussels).